Celebrate the Possibilities
The Festival City Malls Gift Card is a prepaid card that can be loaded once and is able to be used everywhere across the mall.
The Festival City Malls Gift Card offers unrivalled experiences, from shopping to spa treatments, world-class dining experiences on Festival Bay and shopping at the newly opened Festival Plaza. It also allows you to enjoy over 100+ Exclusive Offers at Dubai Festival City Mall and Festival Plaza stores, as well as hotel stays and dining at the Intercontinental, Crowne Plaza and Holiday Inn Hotels in Dubai Festival City.
The Festival City Malls Gift Card can be used for multiple purchases as many times as you like and is valid for 12 months from the date of purchase.
Click here to see a full list of experiences where you can enjoy your Festival City Malls Gift Card.
If you have received an Festival City Malls Gift Card, you must first activate it by registering and creating an account. Click here to register now and set up your account. If you already have an account, simply log in to check your balance.
How it works
Step 1
Register to activate your card
Start by registering to activate your card.
Once you have registered and set up an account, you can login to your account on our website to view your transactions and card balance.
Click here to register
Step 2
How to Use Your Card
Your Festival City Malls Gift Card can be used to pay for all or part of your transactions at multiple locations across Dubai Festival City Mall and Festival Plaza.
For a full list of experiences on where you can enjoy your Festival City Malls Gift Card click here
Step 3
Check Your Balance
There are a number of different ways you can check the balance of your Festival City MallsGift Card:
On the website, by either logging into your account or by clicking here
Ask at the Guest Service Desks at Dubai Festival City Mall and Festival Plaza
Call our contact centre at by
+97142085555
Ask at the Concierge Desks at our hospitality partners
By using your smart phone and scanning the QR code on the reverse of your Gift Card