Contact Us

Dear Customer

Your feedback is important to us and gives us valuable insight which allows us to continuously improve and serve you better.

Please let us know if you have a suggestion, feedback or an enquiry that you would like to share by emailing to or calling our number below. 

Festival City Malls Gift Card Helpline: +97142085555

The Customer Service Contact Centre is open from: Sunday - Wednesday (11AM-9PM), Thursday - Saturday (11AM-9PM)