Contact Us

Thank you for choosing the Dubai Festival City Mall Gift Card! 

If you have any questions regarding your Gift Card please call us on +971 4874 7857 or email

Please note gift card funds expire 12 months from the date of purchase, terms and conditions apply, for further information, please click HERE.

The Customer Service Contact Centre is open from:
Sunday - Wednesday (10AM-10PM) 
Thursday – Saturday (10AM-12AM)